ISO 9001 - Quality management
ISO 9001 is a household word in almost every industry: it is the globally recognized standard in the field of quality management.
ISO 9001 is issued by the International Organization for Standardization (ISO), established through cooperation between organizations worldwide and applicable in numerous companies. In the Netherlands, the standard is issued by NEN with the full title NEN-EN-ISO 9001.
ISO 9001 is a standard used by many organizations to improve and strengthen their quality management system. Implementing this standard helps organizations develop standardized processes that meet the requirements of customers, laws and regulations and other stakeholders.
One of the main benefits of ISO 9001 is the continuous improvement of processes. This means that organizations constantly strive to optimize their processes to achieve better results and meet the needs of their customers. This leads to fewer errors, less wasted resources and greater efficiency.
Another key benefit of ISO 9001 is that it allows organizations to be risk-oriented. This means organizations can focus on the most critical areas of their business and manage risk to minimize the likelihood of unforeseen events. This results in more sustainable growth for the organization.
Why ISO 9001?
The power of ISO 9001 can be seen at several levels. Using the Plan-Do-Check-Act cycle (PDCA cycle), you continuously work to improve the internal organization while attracting more new customers, increasing your sales and satisfying your existing customers.
The benefits of a quality management system for your organization
Increase customer satisfaction
With the processes you put in place to improve your quality management, you serve your customers in the best possible way - from production to support. You lay the foundation for satisfied and loyal customers by continually meeting and even exceeding their expectations.
Demonstrable quality
With ISO 9001 quality management, you demonstrate to your customers and other stakeholders that you control processes so that you can systematically and reliably deliver products and services that meet customer requirements and comply with relevant laws and regulations.
ISO 9001 also focuses on improving collaboration with stakeholders, such as suppliers and customers. This ensures a more effective supply chain and leads to higher customer satisfaction. In addition, by implementing ISO 9001, organizations can demonstrate compliance with laws and regulations, resulting in more opportunities for the organization and attracting valuable customers.
Another key benefit of ISO 9001 is staff motivation. By setting clear goals and implementing standardized processes, employees feel more committed to the organization and are more motivated to perform their jobs. This leads to higher productivity and higher quality of the organization's products and services.
ISO 9001 is an important standard for organizations that want to focus on quality management. Implementing ISO 9001 helps organizations improve their processes, manage risk and work better with their stakeholders. The result is higher customer satisfaction, more opportunities for the organization and sustainable growth.
Do you already have CyberManager in use?
If you already have CyberManager in use, you can easily add the ISO 9001 dashboard to your existing standards set and link it to your existing measures. The ISO 9001 dashboard then becomes active immediately.